Privacy policy

1. Who processes your information?

Repousse Cheveux Maroc processes information collected on this website to manage orders, provide customer service and measure website performance.

For any question, email us at repousse.cheveux.contact@gmail.com or use our contact page.

2. Information we collect

When you order, we receive your full name, phone number, city, address, selected pack and any delivery instructions.

When you browse, we may process the date and time, device type, IP address, language, visit source and campaign parameters such as UTM or fbclid.

3. Why do we use this information?

• record, confirm, prepare and deliver your order;
• contact you about delivery or a return;
• answer your questions and prevent fraudulent orders;
• measure and improve the ordering journey;
• meet our administrative or legal obligations.

We do not ask for bank card details: orders are paid for on delivery.

4. Who do we share it with?

We share only the information needed by providers that help us host the website, deliver orders, provide customer service and measure campaigns.

We may also disclose information when required by a competent authority. We do not sell your contact details.

5. Journey measurement and advertising

The website records first-party journey events: arrival, order-button click, form view and start, submission attempt and saved order. They use a pseudonymous session identifier and may include page version, language, pack, button placement and elapsed time. They do not include a name, phone number, address or raw fbclid.

Meta Pixel and the Conversions API may measure visits and orders. Supported customer data is normalized and hashed where Meta requires it; the IP address, user agent and Meta browser identifiers remain unhashed as required by the API format.

6. Retention and security

We retain information as long as needed for order processing, after-sales service and our obligations, then delete or anonymize it when it is no longer needed.

We apply reasonable measures to limit unauthorized access, loss or misuse.

7. Your choices and rights

You may request access to, correction of or, where applicable, deletion of your information, and object to certain uses.

8. Changes to this policy

We may update this page to reflect changes to the service or our practices. The date shown above indicates the current version.